DeletedUser14392
Guest
It works to clear the cache, but doesn't totally fix the problem. You have to do it EVERY time you switch cities!!!! I can play the game, but it takes so much more time because of the steps to take for it to work.
Issues are probably only going to the developers if a moderator can duplicate it. If it isn't happening to quite a few people, it's hard for them to troubleshoot. It's most likely something about your specific system, which they can't really test.Thing is, I have a beta account. This is NOT happening in my beta account on Edge. I use Edge for everything, so the problem is not just the update to Microsoft. I don't have to clear cache and refresh in my beta account - only in live. And yet not one moderator has said this is being looked in to. Why? Why is this being ignored?
Not just one browser doesn't mean anything if it is a problem with Flash or its cache. That is shared by Edge, Explorer, Firefox, and possibly others. Every piece of data we can find increases the chance of finding out what's wrong. If your city is in the same state on different computers, then we can be 100% sure it isn't an confined to your flash install. All it takes is a file for one particular building to be damaged in the cache that isn't present on your beta city, and your beta city will never hit the bad file.I've asked a question of moderators and think it deserves a response, and considering, as I said, it's only happening in the live game and not the beta game - I've stopped wondering if it's my city. It is happening to a lot of folks and not just on one browser - so...
If you set it like this (and I don't think browsing history even has to be checked either) then you just have to close and open the browser between cities I guess, I only have one city on Edge so slightly less annoying, just the added click of log-in everywhere as long as you keep passwords and such unclicked in what to clear.I'll give that a try Hoping it will work! Thanks!
Thing is, I have a beta account. This is NOT happening in my beta account on Edge. I use Edge for everything, so the problem is not just the update to Microsoft. I don't have to clear cache and refresh in my beta account - only in live. And yet not one moderator has said this is being looked in to. Why? Why is this being ignored?
@Aider or @Fairy Dust or @Xelenia, could we get some input from the Mod Team on this, please, since it's not an isolated incident?
...every single time you log-in.What we can confirm is that since the Microsoft update there have been some issues, in particular with Edge, that can be resolved by clearing cache