Gustoff
Member
I realize the game is 'beta', but it has been around for a while so I find what I'm experiencing to be a bit mysterious.
I first started the game on mobile creating character X. I got the prompt for some diamonds if I registered an email address. I did so and verified it on my PC (I don't do mail on my phone).
I sat at PC-1, opened my Chrome browser and tried to log in as character X. It could not find my id.
So, I created character Y and established a new town. I also registered the email for the account, but did not get the 'free diamonds promo' on the PC version of the game.
I went to my mobile device and logged out of character X account (tried to follow instructions given in the General Discussion forum for creating a second village on another server. The mobile version did not display multiple servers initially, so I tried to log back in and it could not find character 1s account.
I logged out of character Y on my PC and tried to log into character X there. It found the account, showed me what server I was on and I was happy.
I grabbed my mobile device and logged into character Y's account successfully (the one created on the PC) and played with it there for a few days, still blind to what server it was on.
Today I fired up the Chrome browser on PC 2 and tried to log into Character Y. It claimed the user did not exist and provided only the new character prompt. When I put the credentials for Character Y into the new player fields I proceeded to the new character Race choice pages as if the character/account never existed before. I exited out of the program not wanting to muck things up with yet another village on a random server.
I am puzzled. Why wouldn't the Authentication server search a single database for all usernames (to prevent duplicates) and find my account no matter what server I am on? The email address is not requested in the login process, so I assume it is not a dual-value pair defining uniqueness, but only the username (email only making the village permanent/stored in the Db).
I will try again tomorrow, but is there some batch program that runs daily that reconciles the requests with the actual accounts? Will it let me in tomorrow after server resets? Or is this phantom account authentication process a normal thing/feature?
TLR
Expected behavior:
Create character and register on mobile
Authenticate using character name and password on PC 1 and it finds me and works
Authenticate using character name and password on PC 2 and it finds me and works
Experienced behavior:
Create character and register on mobile
Authenticate using character name and password on PC 1 and it cannot find me
Authenticate using character credentials on mobile and it cannot find me
Authenticate using character credentials on PC 1 and it finds me and works
Create character 2 and register on mobile
Authenticate using character 2 on PC 2 and it cannot find me
Thanks in advance for you help
I first started the game on mobile creating character X. I got the prompt for some diamonds if I registered an email address. I did so and verified it on my PC (I don't do mail on my phone).
I sat at PC-1, opened my Chrome browser and tried to log in as character X. It could not find my id.
So, I created character Y and established a new town. I also registered the email for the account, but did not get the 'free diamonds promo' on the PC version of the game.
I went to my mobile device and logged out of character X account (tried to follow instructions given in the General Discussion forum for creating a second village on another server. The mobile version did not display multiple servers initially, so I tried to log back in and it could not find character 1s account.
I logged out of character Y on my PC and tried to log into character X there. It found the account, showed me what server I was on and I was happy.
I grabbed my mobile device and logged into character Y's account successfully (the one created on the PC) and played with it there for a few days, still blind to what server it was on.
Today I fired up the Chrome browser on PC 2 and tried to log into Character Y. It claimed the user did not exist and provided only the new character prompt. When I put the credentials for Character Y into the new player fields I proceeded to the new character Race choice pages as if the character/account never existed before. I exited out of the program not wanting to muck things up with yet another village on a random server.
I am puzzled. Why wouldn't the Authentication server search a single database for all usernames (to prevent duplicates) and find my account no matter what server I am on? The email address is not requested in the login process, so I assume it is not a dual-value pair defining uniqueness, but only the username (email only making the village permanent/stored in the Db).
I will try again tomorrow, but is there some batch program that runs daily that reconciles the requests with the actual accounts? Will it let me in tomorrow after server resets? Or is this phantom account authentication process a normal thing/feature?
TLR
Expected behavior:
Create character and register on mobile
Authenticate using character name and password on PC 1 and it finds me and works
Authenticate using character name and password on PC 2 and it finds me and works
Experienced behavior:
Create character and register on mobile
Authenticate using character name and password on PC 1 and it cannot find me
Authenticate using character credentials on mobile and it cannot find me
Authenticate using character credentials on PC 1 and it finds me and works
Create character 2 and register on mobile
Authenticate using character 2 on PC 2 and it cannot find me
Thanks in advance for you help