Server Error

[Tajj]

Is anyone else having an issue with getting in the game on all cities? I keep getting "server error" after I log in. It almost loads 100% but stops and I get the error. Anybody else talking about this?

 

[StarLoad]

no works fine here

 

[Lelanya]

I am getting reports that Arendyll, Sinya Arda and Ceravyn are not accessible. I am in Win.

 

[Huor]

My app just started doing this. The browser is fine, but the app so far is dead. clearing cache has not helped. I'm in ceravyn.

 

[quin629]

Doing fine in multiple worlds including Arendyll & Sinya on browser, all within the last 20 minutes

 

[Lelanya]

I'm wondering if there is a Cloudflare issue.

 

[free-spirit]

I can't get in on the app, but was able to get in on PC.

 

[Lelanya]

Yes, looks like mobile is not loading, and browser players are having trouble switching between accounts. Stay on your main @ed1960.

 

[Myne]

got an "elvenar refuses to connect" just a moment ago. edit: that's on pc

 

[Myne]

Hmmm… can't reach this page​

us.elvenar.com refused to connect.


Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_REFUSED

 

[AussieChick]

Is anyone else having an issue with getting in the game on all cities? I keep getting "server error" after I log in. It almost loads 100% but stops and I get the error. Anybody else talking about this?

Mine will not load, keep getting site cannot be reached.

 

[Eyvor]

I play on the app and have 10 cities spread over three accounts. Cannot log into any of them - keep getting the message “Sorry an error has occurred! An internal error has occurred”

 

[Eyvor]

I cannot even reach support from the Inno website. It refuses to recognize my name and password.

 

[free-spirit]

I cannot even reach support from the Inno website. It refuses to recognize my name and password.

You can still send them an email. If you click the "show alternate ways to contact support" button on the support site it says

 

[Myne]

I'm in.

 

[Ibison]

Was on mobile beta and when switching to main city I got the internal error. Went on laptop and was able to log into main city. Tried switching to beta city and connection refused. So now locked out of both.

 

[crackie]

@Nightguest! @Fornadia! @Broken Pen! @Astram!
help.​

 

[Yavimaya]

I'm scared to close my app now lol. Been on on my phone on and off all day and evening today and so far so issues for Sinya in app for me so far.

 

[Myne]

@Nightguest! @Fornadia! @Broken Pen! @Astram!
help.​

whadda madda you? You know you got them all running round now like chicken little.

 

[Lelanya]

@Nightguest! @Fornadia! @Broken Pen! @Astram!
help.​

Oh! What if they're locked out too? (ok I'm officially freaking myself out too. I'm off for my Saturday night bath lol)