I also voted 90%
Although, I am quite new, haven't touched guest races yet.
My vote was according to the knowledge I've gained by reading the forums and talking to FS' members that are more advanced.
The amount of things that could be improved Imo. is a fair 10%
The game has so many nice things, I just can't put that aside due to the lesser negatives.
Big multi-million dollar corporations don't often need to. They have 100s of thousands of accounts that they can track, and just use raw statistics rather than listening to people's feelings.
No, the Live Q&A where they give the same non-answers to a very filtered set of questions does not count. I personally had 2 questions that I posted answered by Timon (Blueprints and runeshard bar) and the answer to both was "We're working on something, can't tell you what or when"
For an actual back and forth directly between players and developers you are looking at start-up/indie companies.
I got spoiled by being a part of a kickstarter game where the devs would ask the Beta players questions
before making changes or adding features, and actually made decisions based on what we said. That game is now 2 years old, and has sold over 1.2 million copies
I have a degree in business. Not international, but more for North America.
To be a successful/thriving corp. you need to take the feedback from your customers, or should I say the majority of them, that have the same opinions.
Even once you become a multi-million dollar corp. to continue advancing and keeping clients, it must be done.
This of course with many other things, example; marketing, which is the most important one.
I'm not sure of the following opinion, but I think; most of the players who consistently spend $;
aren't very active on the forums
don't look at the finer details (as others/we do)
Whatever stats Inno. is getting with Diamond purchases, after each update, I'm guessing has been on a positive scale. Or else, we'd see major changes.
Which, might still happen eventually. Statistics take time to compare, compile, etc. ~ 3-6-12 months.
For now, I'm a lil sapling growing slowly. Being wise by spreading my roots and making them strong. Before I grow bigger and get hit by stronger elements