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Advent Candle not Available for Some Players


Active Member
Game version: v1.68.3-(deb49a7) (2018-11-30 09:23)
Game world: All US servers
Browser + version: Any
Flash Player version: Either Flash or HTML5
Operating System: Any
Screen resolution: Any
Account name: BlackthornRaven (not applicable to me), various players on all US servers
Humans or Elves: Both

Reproducibility: n/a

Quest title: n/a

Current situation: Multiple players in my fellowships, on all US servers, have not received the Advent Candle offer yet. They have all tried refreshing, removing cache/cookies, etc. and nothing has worked.

Expected situation: For every player to receive the Advent Candle offer today. Thanks!