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Closed | Archived Buildings won't open.

Discussion in 'Found a bug?' started by FatherLandDescendant, Apr 21, 2018.

  1. FatherLandDescendant

    FatherLandDescendant New Member

    Joined:
    Dec 1, 2017
    Went to check trader and my trader won't open, collected goods from day farm and night farm, collected troops, but none of the buildings will open to let me begin new productions.

    I have restarted Fire Fox, twice, Using Fire Fox version 59.0.1 on a Windows 10 Pro OS.
     
  2. FatherLandDescendant

    FatherLandDescendant New Member

    Joined:
    Dec 1, 2017
    Got it going...

    Had to log out twice while restarting the browser both times.
     
  3. SoggyShorts

    SoggyShorts Well-Known Member

    Joined:
    Jun 9, 2016
    Same here with MA and trader, reload 2x fixed it for me as well
     
  4. Azkaban

    Azkaban Well-Known Member

    Joined:
    May 1, 2017
    Likewise, but after I reload, everything works. Doesn't seem to matter whether I'm using Firefox or Chrome, I still have the glitch.
     
    RainbowSKYEPIXIE likes this.
  5. My Shadow

    My Shadow Well-Known Member

    Joined:
    Oct 4, 2015
    Same here, seems I always have to refresh in order to open up buildings and start productions. I'm also thinking this started happening about the same time as the current event.
     
  6. Azkaban

    Azkaban Well-Known Member

    Joined:
    May 1, 2017
    I've had the issue for some time, and on different servers, so it's not localized to the US server. :(
     
  7. Night Star

    Night Star New Member

    Joined:
    Mar 14, 2017
    That's been happening for quite some time. I noticed it during the fellowship adventures. I just refresh.
     
  8. Nytcretur

    Nytcretur New Member

    Joined:
    May 14, 2018
    Even when I refresh I can't get into most of my buildings. I can collect and spend my KP but can't make anything. just started on sunday the 13th of may.
     
  9. No Sane Person

    No Sane Person Well-Known Member

    Joined:
    May 5, 2018
    Close your browser, then reopen it. That works for me when refreshing doesn't.
     
  10. Nytcretur

    Nytcretur New Member

    Joined:
    May 14, 2018
    I have, i've even restarted the computer.
     
  11. Calenmir

    Calenmir Well-Known Member

    Joined:
    Oct 13, 2016
    Same here - cleared cache for each city and that worked, but have neither time, desire or patience to keep doing that. Refreshing is not helping. Closing and opening browser not working for me either. Can this be looked into urgently given we're in the middle of an FA?
     
  12. Nytcretur

    Nytcretur New Member

    Joined:
    May 14, 2018
    How do we clear the cache for each city? I made a new city to see if I could do anything and its bugged in that one too.
     
  13. Calenmir

    Calenmir Well-Known Member

    Joined:
    Oct 13, 2016
    Clearing cache, for me, is done in settings. I'm using Edge. I open the browser and then the city, then clear the cache then refresh the city. Then go to next city (whether you sign out and open new city or just open a new browser tab) clear the cache and refresh. That's the only thing working for me. Good luck.
     
  14. Nytcretur

    Nytcretur New Member

    Joined:
    May 14, 2018
    well that seemed to work for now haha, thanx. hope they fix this soon.
     
  15. Lunar Nocturne

    Lunar Nocturne Member

    Joined:
    Feb 21, 2017
    Similar issue. I can not access Trader menu, or any building other than Armory or Ancient Wonders on Microsoft Edge.
    I can collect from them, but cannot open them.

    From Android app, this problem is non-existent.

    *Update: Just tried to access from Firefox Nightly which I haven't been able to get the game to load on since last year and it loaded up fine and everything works there. I don't know what you did to break Edge, but leave it like this. Thank you. ;)
     
  16. No Sane Person

    No Sane Person Well-Known Member

    Joined:
    May 5, 2018
    Edge isn't the only one affected; Chrome and Firefox are as well.
     
  17. Lunar Nocturne

    Lunar Nocturne Member

    Joined:
    Feb 21, 2017
    Yeah, it seems like it is a weird thing going on. My Firefox Nightly is fine, for whatever reason that it works now, I can again stop using Edge for anything. Hopefully whatever they do to fix it won't go back to giving me that strange Flash error that prevented the game from loading in Firefox for the longest time.
     
  18. Lord Draconian

    Lord Draconian Well-Known Member

    Joined:
    Dec 8, 2016
    Chrome, Firefox and Maxthon have been fine for me but have had to clear the cache on Edge every time I've played all day. No amount of refreshing helps.
    Everything collects fine and then every building is just dead. :(
     
    Calenmir likes this.
  19. Lord Draconian

    Lord Draconian Well-Known Member

    Joined:
    Dec 8, 2016
    ...and now Firefox is doing it too.
     
  20. WysteriaMystique

    WysteriaMystique New Member

    Joined:
    May 9, 2018
    Same here, May 11, after I did the microsoft update. I switched from Edge browser to Google Chrome and everything is working fine.
     

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