Closed | Archived Candies after event over

[dtchntxs]

I just collected from the chest in the magic academy, and "received" 150 candies, AFTER the event was over.

 

[Crow Last Elf]

The same thing happened to me. I put in a support ticket. My next chest shows candies as well. I realize now that if I waited one more day, the MA chest would refresh to one without the candies, but I didn't check before claiming it.

 

[Darielle]

Wow, that's a shame. You'd think they'd remove that the moment the event ended.

 

[tesstee]

I too fell into this trap and got non-existent event currency for my mystery bonus chest from crafting after the event was over.
and also submitted a support ticket for it don't know if i will get anything though

 

[HJK84]

This isn't new. It happens most of the time after such Events. Takes days to refresh, or even longer, up to next update

Mine is also showing; Event Currency, but this has happened before, and I'm now being careful

 

[DeletedUser1390]

The "Event Currency" I had yesterday is gone, only the two legit options remain with % adjusted.
Maybe there was a hot fix overnight?

 

[Deleted User - 4366037]

Perhaps. I happened to see that the candies were still present before I clicked to collect, so I held off and re-logged in to both of my cities this morning and the candies were gone. From what I have read in the forums Inno's customer support (from submitting a ticket) has been pretty good on helping on that.

 

[Nightguest]

A wee bit late replying here (sorry about that) but the answer is still relevant!

This was indeed a bug that has since been fixed.
However, if you did encounter this, please send us a ticket (we have the logs to see if this happened) and we'll be able to give you an appropriate alternative reward (we won't leave you empty-handed).

If you have alliance mates that have had this problem, do encourage them to contact us via support as well!