Queen Draggon
Active Member
I have not been able to log in for many hours now! It keeps telling me that it can't reach the server and that it keeps timing out!! I have NO PROBS getting on to any other site EXCEPT for Elvenar!! WHY???
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Your Elvenar Team
Can't log in
- Thread starter Queen Draggon
- Start date
DeletedUser23318
Guest
That happened to me the other day, and had nothing to do with a patch. I just temporarily loaded it in another browser and it worked fine from (Assuming you are not mobile).
Queen Draggon
Active Member
Nope, never on mobile, and I have tried to use other browsers to get it to load and it does the exact same thing anyway! I keep getting this instead!
The connection has timed out
The server at us.elvenar.com is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
DeletedUser23452
Guest
Elvenar is down for me as well Queen Draggon
DeletedUser23318
Guest
That was the same message I was receiving, but like I said, using a different browser worked for me (temporary, I did go back to my original later). Not sure why you are still having problems.
Queen Draggon
Active Member
It worked just fine last night, well it was laggy, which wasn't usual for me. Then only 4 or 5 hours later when I woke up I did my usual, turned on comp, hit my browser button and fully expected to be able to do my norm, but nope, so I tried other browsers just in case, same thing. Checked to see if my comp needed to update, nope fully updated and ready to go. I have tried 3 different browsers and still I get the same thing. So there is something wrong here.
DeletedUser4194
Guest
Thank you for your reports. The update isn't happening until Monday, so it is not update related. We've also tested on our side and didn't find any issues. Please send us a ticket so we can look into this more closely.
Queen Draggon
Active Member
I am not sure how to submit a ticket when I can't get into game.......is there an alternative way?
DeletedUser23318
Guest
Queen Draggon
Active Member
Thank You! 
samidodamage
Buddy Fan Club member
@Queen Draggon
For future reference, if you can get into the forums, there's a link to support on the main forum page under 'Quick Links' in the top right of the window.
For future reference, if you can get into the forums, there's a link to support on the main forum page under 'Quick Links' in the top right of the window.
Queen Draggon
Active Member
Thank You very much
Much appreciated!DeletedUser23053
Guest
Hello my name is hircina and I have a question here.
I play the game on a Forentek 10 inch tablet . So far most of the time the app runs fine until you go to the world map and want to help someone then the app closes down happens 2 or 3 times in the evening. Not sure if I am the only one with frequent app crashes.
Thank you so much for any help or advice here
Hircina
I play the game on a Forentek 10 inch tablet . So far most of the time the app runs fine until you go to the world map and want to help someone then the app closes down happens 2 or 3 times in the evening. Not sure if I am the only one with frequent app crashes.
Thank you so much for any help or advice here
Hircina