Can't open chest in research menu

[DeletedUser11000]

Game version: __ v1.50.7-(a8fa484e1) (2018-03-27 8:11)
Game world: __ARENDYLL
Browser + version: __Chrome
Flash Player version: __Adobe
Operating System: __Windows 7
Screen resolution: __1366 x 768
Account name: __Azlady2003
Humans or Elves: __Elves

Reproducibility: _5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = hapens always)

Current situation:
every time I click on "open chest" in order to transition from chapter 5 to dwarves, it gives me an error about diamonds.

Expected situation:

to open the chest

Reproduction Steps
1. Refreshed game, still get the error
2. Login and out, still get the error
3. Refreshed game, still get the error
4. Refreshed game, still get the error

Screenshots of the bug:
(add as many screenshots as you need)

 

[Xelenia]

Hello @azlady2003 ,

This seems similar to a recent issue that was reported, different initial startup but it seems it is the same end result with a diamond error.
There should be an update tomorrow and if you are still experiencing this issue with the latest update, please let me know.

I will further investigate this,
Thank you for the details.

Update: Contact us in-game to better look at your account using our tools
https://support.innogames.com/login/to/game/elvenar/market/us