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    Your Elvenar Team

Confirming trading goods

Mrietha

Active Member
Is there a way to determine if you received the goods that you traded for?
In my most recent trades the appropriate amount of goods were deducted in payment, but I don't think I received all the goods that I bought.
Is support able to follow that.
 

Iyapo

Personal Conductor
Yes, if you post a support ticket in game they can look at that. Just make sure you ignore the initial canned bot response (which will tell you to clear your cache/reload/re-install or some such). I have never seen anyone post about a bug like this in the forum but that does not mean you should not follow up with support if you really think you got shorted on a trade.
I have had this happen but it has always been because I accepted fast and picked up a nasty bad trade by mistake.
 

Yavimaya

Scroll-Keeper
Is there a way to determine if you received the goods that you traded for?
In my most recent trades the appropriate amount of goods were deducted in payment, but I don't think I received all the goods that I bought.
Is support able to follow that.
Check your goods numbers befote you take any trades. Then, look at goods numbers again to see if they increased. Make sure to not accidentally click on a 0 or 1 star trade. And definitely write an in game support ticket.
 

crackie

Chef, Scroll-Keeper, Buddy's #1 Fan
Is there a way to determine if you received the goods that you traded for?
In my most recent trades the appropriate amount of goods were deducted in payment, but I don't think I received all the goods that I bought.
Is support able to follow that.
Is your trade still listed or is it taken? It is normal behavior of trader to deduct from your balance first as you list them and you get your goods only when your trade is taken. If it isn’t taken, your trade will eventually expire after a few days and your goods returned to you.
 

Mrietha

Active Member
Support did answer, very quickly and efficiently.

It was my fault. I thought I had correctly "mentally" noted the number of goods I had before I accepted the trades. However the number I was remembering was what the new total should be. And then I added what I had traded for too that. Thus adding the same number twice.
Back to paper and pencil!

Thanks everyone.
 
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