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    Your Elvenar Team

Extended Leave


I'm confused, my Internet was out for about 1 month and when I came back not only do I have to start 1 of my 3 worlds over they all say I've not joined a fellowship, I'm in Mystical Bayou in all three, that fellowship isn't even listed when I search. How can I get those back as my phone could not handle the game I had to wait till my Service was back up. Please help!!!


There are two likely possibilities:
  1. Look at the Browser URL. Is US the region where you created your cities
  2. You account has fewer than 200 purchased diamonds, and your cities did not have an average level of 4 or higher, which only takes a couple of days.


Katwijk, Yes the US is the region where I created my cities and I hadn't purchased any diamonds yet but my cities were on average lv 4 or higher


You need to contact support and they should be able to find out what happened to you cities