While I agree that it is a very bad set up, that's only half of the problem.
People asking idiotic questions are the real problem.
It should be a private Q&A where only a few selected forum members can ask questions if they want to do it live.
For example there was one person spamming
"Are the new set buildings worth it for late chapter players, or do they take too much space?"
What possible answer are you expecting?!
Do you think the developer who designed the buildings is going to say
"Nope they're crap, just ignore them"
Waste of time.
There should also be a banner at the bottom of the screen
"No questions about rotating or storing buildings please"
with a link to the 500 answers they've already given on the subject.
Actually there REALLY needs to be a good FAQ and a huge annoying announcement prompting people to go read it before the Q&A