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Fellowship Adventure Frozen

Discussion in 'Bug Reporting Archive 2018' started by eformo, May 30, 2018.

  1. eformo

    eformo Member

    Joined:
    Mar 16, 2016
    My fellowship is in the "bottomless pit" stage of the Fellowship adventure and it appears that we've broken it. Maybe the pit is full?

    Two of us contributed badges to complete a stage at very close to the same time. The result was not the normal "waypoint has been completed by another player" message. Instead, the screen shows the waypoint as full, but does not offer a new waypoint. See screenshot:

    It's not just me experiencing this either, I've verified it with multiple other members of the fellowship - everyone is blocked. We've all tried reloading, restarting, clearing cache, moving to another browser and we're all still stuck.
     

    Attached Files:

  2. Sir Squirrel

    Sir Squirrel Well-Known Member

    Joined:
    May 4, 2016
    I would contact support if you have not already done that!
     
  3. eformo

    eformo Member

    Joined:
    Mar 16, 2016
    Yes, I've contacted support. And we're encouraging every member of the fellowship to do so as well, but it's been an hour and no response. (We also marked the replies *time sensitive*, just in case that helps.)

    Words won't really express the whole fellowships' disappointment that events get decided by who manages to avoid the bugs...
     
  4. Sir Squirrel

    Sir Squirrel Well-Known Member

    Joined:
    May 4, 2016
    Yeah that is a kick in the pants, as you can't add anymore badges to get points until it is fixed. I hope they get it fixed for you soon!!
     
    shimmerfly likes this.
  5. eformo

    eformo Member

    Joined:
    Mar 16, 2016
    A kick in the pants indeed. Other fellowships are passing us, while we're unable to place our badges and earn points.

    Given the fact that they have done nothing to fix this - haven't so much as responded to support tickets, it's hard to imagine that we'll be able to do anything while the remaining time slips away. There were more than 5 hours left when this bug occurred, but fewer than only 2 and change now. The crickets are killing us!
     
  6. MoonlitRose

    MoonlitRose
    Senior Forum Moderator

    Joined:
    Jul 31, 2016
    In events like this contacting support is the only viable option. They can verify the bug and go from there.
     
  7. satchmo33

    satchmo33 Member

    Joined:
    Apr 28, 2017
    I could be dead wrong about this....but I think that there are only 3 "plonks" in the bottomless (?????) pit.
     
  8. MoonlitRose

    MoonlitRose
    Senior Forum Moderator

    Joined:
    Jul 31, 2016
    UPDATE:. If your fellowship got stuck in the pit the archimage needs to contact support to have them look into this, and see about what can be done. Please contact support asap with pertinent information. Ty!
     
    eformo and samidodamage like this.
  9. eformo

    eformo Member

    Joined:
    Mar 16, 2016
    MoonlitRose's response is on the money. Thanks to all!
     

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