Dear
@InnoGames , who we are not actually allowed to contact (sorry Helya if this tags you instead),
Please work on your communication standards with your Elvenar community of players.
I have been playing this game for 7 years now. I’ve been a (mostly) loyal player, through all of the ups and downs.
I love Elvenar and will continue to play as long as the game is sustainable and enjoyable to my standards.
With the current Fellowship Adventures, things are not sustainable or enjoyable.
Whether or not an Adventure should be “easy” for all is not the issue. Obviously, it should be a challenge.
The issue is that these new requirements are a game stopper for smaller, “casual fellowships”.
The fellowships with members who play when they feel like it, who aren’t committed to weekly events like the tourney and Spire (but still dawdle with them each week anyway).
Those who are still here, every day, enjoying their towns and committed to their fellowships and the time and money they’ve put in to their towns, who get all excited to work together in the Adventures…to then get blocked by something like coin badges is disheartening and mean.
This is one example of I’m sure many different scenarios. It’s all in the above posts by many other players, should you actually take the time to read any of it.
People should not have to go through all of their coin instants to accomplish coin badges. That’s not sustainable. There’s no way paying diamonds for those badges is sustainable or affordable either. Nor should we be expected to place ‘this or that’ building in our towns to gain more coins. It’s different in the case of tier 1 goods buildings and level 1 workshops. Those are tiny and easy to put and take down.
Without an announcement or any clear communication, we are all left to wonder what the future holds in the Adventures and game itself. The upcoming event after this F/A is also very disheartening, but I digress.
As a company, there should be the same message being sent to
all servers and forums, immediately after issues like this one with the coin badges, etc. have happened.
Take a look at each Elvenar Forum. Answers vary and the volunteer staff are not being treated very well. This is also cruel and I hate when I see it happening in this game. It is not fair to your volunteer support staff to cover up for you and take the heat for something that has gone wrong… when they don’t even have any clear answers to give, across each forum.
(Added to that, it's much more important to send communications more often
in-game where everyone can read them, but I digress again. lol)
Your staff deserves better. They do a lot for your company, as volunteers, and already get treated pretty poorly by the players… and they’re doing it all for free. Please treat them better and don’t let them take the blame when things like this happen.
This is unfair to the players and your employees. Please take some time in the future to send us a message when something like this happens. Don’t ignore us. We are your customers who are loyal and yes, take this game pretty seriously, even if it is ‘just a game’. We give you our time and money and deal with the frustrations as they happen. You need to give us more respect.
Kindly,
Me and everyone else who is affected