Blazin Bill
New Member
My computer crashed and I can't remember the login information for my player name: Blazin Bill
Please help !!!
Please help !!!
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Your Elvenar Team
I lost my login information
- Thread starter Blazin Bill
- Start date
Deleted User - 1178646
Guest
You can reset your password.
Your login information is your player name + your password.
So it should not be that hard.
If for some reason that ain't possible because you did not use a correct confirmed e-mailadres, or lost access to it you can always contact support.
But you will need to proof without a doubt that you are the owner of that account,
The only way I know you can do that is if you bought someting in game, and you can show that with like a screenshot from your bank account.
They can compare that with there own payment information and therefore proof you are the true owner.
If you can do neither, if you never bought anything, then you're out of luck.
Your login information is your player name + your password.
So it should not be that hard.
If for some reason that ain't possible because you did not use a correct confirmed e-mailadres, or lost access to it you can always contact support.
But you will need to proof without a doubt that you are the owner of that account,
The only way I know you can do that is if you bought someting in game, and you can show that with like a screenshot from your bank account.
They can compare that with there own payment information and therefore proof you are the true owner.
If you can do neither, if you never bought anything, then you're out of luck.
Lelanya
Scroll-Keeper, Keys to the Gems
Hi @Blazin Bill
I too recommend that you contact Support. There may be other questions that they can ask you to establish your identity. There is a menu to access Support from the Forum; to the right on desktop when you are out to Central Hall, back out of your post, back out to 'Headquarters' it may be called, or 'Feedback', and you will see the option to contact Support.
On mobile, out to Feedback, and then the menu will be below everything else.
Good luck
I too recommend that you contact Support. There may be other questions that they can ask you to establish your identity. There is a menu to access Support from the Forum; to the right on desktop when you are out to Central Hall, back out of your post, back out to 'Headquarters' it may be called, or 'Feedback', and you will see the option to contact Support.
On mobile, out to Feedback, and then the menu will be below everything else.
Good luck
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