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DeletedUser2526

Guest
So I was just able to create an account on here due to it not recognizing my email or username for the game. After logging into the forum I can't log back into the game. It is saying that it does not recognize my email nor my username on the game now instead of the forum.

I just had to reset my password and it randomly goes back and forth between not recognizing my username and then saying I'm using the incorrect password. I just wanted to find help with why my spells have disappeared and put in a ticket. Now I've created a mess of things; can anyone help?
 

DeletedUser61

Guest
When you're trying to log in to the game, take a VERY careful look at the URL
It should be https://us.elvenar.com/web/ <<<< note the "us" prefix.
If it's anything else, then you need to use the roll bar, at the top of the page, to select the region that you want.
 

DeletedUser68

Guest
Do please review our forum rules regarding the size of your graphics. See https://us.forum.elvenar.com/index.php?threads/forum-rules.702/
  • Embedded graphics are limited to 640h x 480v pixels. If they "have" to be larger than that, bury them under a spoiler tag.
  • Signature images are limited to 500h x 150v pixels.
  • Animated gifs aren't allowed, btw, although that's not a problem in this instance
MorningPeople.png


(A few minutes later) Thanks for zapping the oversized graphics.
 
Last edited by a moderator:

DeletedUser2062

Guest
I experienced the same thing and through trial and error realized the password used for the forum cannot be the same as the game. SO the solution is to either check the "stay logged into the forum" box or remember you have 2 different passwords. I am not sure if this is just a US thing or if it is for everyone.
 

DeletedUser61

Guest
I'm using a different password region by region, but it's the same password for both the game and the forum. It's not the sort of thing that you can actually test, so I'm just grateful when it finally works. I don't even want to think about logging on through Facebook and other feeder sites.
 

DeletedUser2062

Guest
Katwijk said:
I'm using a different password region by region, but it's the same password for both the game and the forum. It's not the sort of thing that you can actually test, so I'm just grateful when it finally works. I don't even want to think about logging on through Facebook and other feeder sites.
Click to expand...

I have not found this to be true. I cannot use the same password for the game that I use for the forum. Other's on the server I play on have found the same issue. I'm not sure why that would be different for you, but perhaps it is a regional thing.
 

DeletedUser115

Guest
Ruby2 said:
I have not found this to be true. I cannot use the same password for the game that I use for the forum. Other's on the server I play on have found the same issue. I'm not sure why that would be different for you, but perhaps it is a regional thing.
Click to expand...

Hi Ruby -

You are correct, when registering for the forum, you cannot use the same password for the forum as the game. Once you have registered your account and are able to log into the forum, you will then be able to change your password - same as your game, if you wish.
 
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