Magic Building Sale, but no Sale?

[Darielle]

I just got a notification this evening (it wasn't there when I logged off 2 hours ago, so I know it's not expired) that the magic buildings are now 10 percent off. However, when I click on the building menu to buy one, they're still regular price, with nothing to indicate a sale. In the past, there was always a red slash through the price and it showed the lower price. Now, it's just regular like always. Will it give me the discount if I buy one? Is this something new or is it a bug?

PS I'm on a PC and using Chrome.

 

[Alram]

I got the same notification and my magic buildings are also showing regular prices. (I play on mobile only.)

 

[Darielle]

I got the same notification and my magic buildings are also showing regular prices. (I play on mobile only.)

Thanks for letting me know. One of the people in my fellowship looked at his notifications, and he hasn't gotten the deal. I guess only some people got it (well, got the notification anyway, but not the deal, apparently!) I've been waiting for a magic residence sale so I hope I don't miss it because of this messup. Thanks again.

 

[samidodamage]

I checked both my cities: The notification is there for both; neither build menu shows a discount on the magic bldgs. If I wanted to buy one right now, I'd send in a support ticket. Otherwise they may not know/fix whatever it is before the sale ends...

 

[Enevhar Aldarion]

The Building sale is one that everyone gets at the same time, so if only some people got it, then it has to be a glitch, so I would not take the chance and buy one. And no, I did not get the sale on Arendyll.

 

[Darielle]

I checked both my cities: The notification is there for both; neither build menu shows a discount on the magic bldgs. If I wanted to buy one right now, I'd send in a support ticket. Otherwise they may not know/fix whatever it is before the sale ends...

Yeah, I think that's the best idea. Thanks.

 

[Darielle]

The Building sale is one that everyone gets at the same time, so if only some people got it, then it has to be a glitch, so I would not take the chance and buy one. And no, I did not get the sale on Arendyll.

I'm not taking the chance. One of my team members on Sinya said they got the notice, but no sale. The other one said he never got a notice. So yeah, it's certainly not everyone.

 

[DeletedUser20539]

I got the notice this morning (PDT) and the sale never showed up.

 

[Darielle]

I got the notice this morning (PDT) and the sale never showed up.

Still no sale here either.

 

[Darielle]

Inno support just notified me and said this:

Thank you for contacting the Elvenar Support team,

We are currently experiencing technical difficulties with the magic building discount. We hope to have it return soon, but we can not make any promises. We apologize for any inconvenience.

Should you have additional questions please do not hesitate to let us know.

 

[Enevhar Aldarion]

It is definitely screwed up right now. The notice was there this morning in Arendyll, but no actual discount in the store.

 

[helya]

It was an error, the news window was not supposed to display as there is no sale planned for this event. If you made a purchase in the period of time it was displaying, please submit a ticket so I can refund you your Diamonds.

 

[Darielle]

It was an error, the news window was not supposed to display as there is no sale planned for this event. If you made a purchase in the period of time it was displaying, please submit a ticket so I can refund you your Diamonds.

I didn't make a purchase, being afraid it would count at the regular price. But thank you for the offer, helya.