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Multiple Connection Issues

Discussion in 'Bug Reporting Archive 2018' started by CiraKelley, Nov 15, 2018.

  1. CiraKelley

    CiraKelley Active Member

    Joined:
    Jan 22, 2017
    Game version: v1.67.3-(70710bc) (2018-11-15 10:51)
    Game world: All US servers
    Browser + version: Firefox/Chrome/Edge
    Flash Player version: no HTML
    Operating System:
    Screen resolution: high
    Account name: BlackthornRaven
    Humans or Elves: both

    Reproducibility: 4/5 (today)

    Quest title: n/a

    Current situation:
    The game is experiencing constant game crashes at times, game freezes, connection issues, chat connection issues and message connection issues today. There is too much down time for those participating in the Adventures that began today.

    Expected situation:
    No connection issues.
     
    esprit2001 and Laochra like this.
  2. RosehawkATA

    RosehawkATA Well-Known Member

    Joined:
    May 20, 2016
    This is also happening to me across Flash and HTML5. It's one of the many reasons I'm not interested in logging in on any platform very often. It either takes forever for the game to load, or the game crashes/freezes when I'm in the middle of doing something.
     
    CiraKelley and Laochra like this.
  3. Laochra

    Laochra Well-Known Member

    Joined:
    Aug 7, 2017
    Opera with HTML5 is doing the same for me. Long load times for each realm, page changes, opening messages. My chat messages sometimes will only show up if I refresh the page. Also, since switching to HTML5, the text in the messages is always cut off & it is very hard to scroll with the scroll bar (my mouse wheel won't work in Elvenar anymore).
     
    Last edited: Nov 16, 2018
    CiraKelley likes this.
  4. CiraKelley

    CiraKelley Active Member

    Joined:
    Jan 22, 2017
    Chat is not working for me and my crew in Felyndral and Khelonnar this morning.
     
    Laochra likes this.
  5. Ed1960

    Ed1960 Well-Known Member

    Joined:
    Mar 10, 2017
    Already reported this for Arendyll a and Fely, but on my Kehlonnar it is working
     
    shimmerfly and CiraKelley like this.
  6. esprit2001

    esprit2001 New Member

    Joined:
    Aug 16, 2017
    Unable to load the world map, freezes when approximately 1/3 is loaded. Also having more and more "dead" spots where there is no response when clicking on either a residence or workshop. Getting a message about a connection issue about every three to 5 minutes. May be related to my computer and very slow DSL but I believe there is a problem which seems to be aggravated with the initiation of the newest event.
     
  7. aweslin

    aweslin New Member

    Joined:
    Feb 13, 2017
    I am having the same issues for Kelonaar.. Long load times to get into the server , page changes to get into the world or research, opening messages. I have Safari with adobe flash player. I have cleared caches, reinstalled adobe flash player, cleared histories. I have no problems getting into other websites. The loading issues have been getting worse.
     
  8. CanDaMan

    CanDaMan Active Member

    Joined:
    Oct 27, 2016
    Game crashes frequently or wants a reload with HTML5 enabled, had to go back to flash. They seriously need to rework the code.
     
  9. Laochra

    Laochra Well-Known Member

    Joined:
    Aug 7, 2017
    I don't always have the in-game music on, but I turned it on a couple of times this week & had to turn it off after a short time, because it started echoing and the background sounds seemed to get gradually louder.
     
  10. Enevhar Aldarion

    Enevhar Aldarion Well-Known Member

    Joined:
    Nov 29, 2016
    Funny, I have had the opposite with Chrome. I had to switch from the Flash version to the HTML5 version to have things play more smoothly.

    As for other problems people are mentioning in this thread, some of it sounds like it is just memory-usage issues, either with the computer's RAM or with the browser's or Flash's memory capabilities.
     
  11. RosehawkATA

    RosehawkATA Well-Known Member

    Joined:
    May 20, 2016
    I have to go back and forth between the two. Flash will run smoothly for a few days, then starts crashing. So I switch to HTML5 and it runs smoothly for a few days then starts crashing.
     
  12. CanDaMan

    CanDaMan Active Member

    Joined:
    Oct 27, 2016
    Yeah, Flash has only crashed once since I switched back, HTML5 would have crashed 5-6 times by now!
     

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