Closed | Archived Parts of city not visible

[Venomhammer]

With the last update, parts of my city are not visible. I currently run my browser at 75% zoom, if i turn it back to 100% it resolves the issue. I've cleared cache and tried it on others browsers.

 

[DeletedUser6653]

Glad to know it's not just me. I have 80% zoom.
This is from Firefox, tried another computer and browser (edge/chrome). I checked my beta city and i am not having this issue there, but my city is super tiny there.
Game version: __ v1.111.2-(903b701) (2020-08-20 09:42)
Game world: wynandor/Arendyll
Browser + version: Firefox 79.0 (also tried chrome on my laptop, same issue)
Flash Player version: n/a
Operating System: 10
Screen resolution: 1920x1080 (tower) __
Account name: sognatore (US)
Humans or Elves: both

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: __ (if applicable)

Current situation:
__ half of city invisible
__

Expected situation:
__ see city
__

Reproduction Steps
1. Set zoom to anything but 100%



Screenshots of the bug:

https://imgur.com/4VNHcDi

https://imgur.com/4Kf6OeT

 

[AtaguS]

Not just you for sure, my whole fellowship is experiencing it. I tried the 100% zoom option but it doens't solve it completely. I still see parts of my city showing up as I move the screen toward them.

 

[DeletedUser1362]

I am having the same issue, changed browsers .... no joy

 

[DeletedUser21570]

I have this as well. 100% makes my city very BIG - LOL. I usually am at 67%

 

[Azla]

Started having this problem today Sinya Arda, US6, Brave Browser Win10 . I usually keep it on 50-67% so I can see whole city. 100% is awful for me.

 

[DeletedUser21777]

Same here , US7 Ceravyn. Made me collect items I did not want to collect!! Moving screen towards the spire loses nearly the entire city.

 

[DeletedUser22406]

I am having the same issue at 75%. If any part of a building is out of frame the whole building disappears.

 

[DeletedUser5194]

Same here. Any word from the devs yet on this?

 

[Caligula9]

World Map looks like

 

[hvariidh gwendrot]

i have a city on 6 worlds it's the same everywhere
map is messed up too everywhere
a couple app players seem problem free ? is this a pc problem only ?

 

[DeletedUser8372]

I think that all of us are experiencing the same thing. I just move my city around to get to the places I need to collect my goods and coins. Yes, it's a small pain, but we can deal until they fix it. I am glad to read it's not just me.

 

[Palavyn]

I tried multiple browsers (Chrome, Firefox, Vivaldi, Opera, Edge). Same problem. Can't see parts of the city when I'm zoomed in and scroll around. 100% is less fun for me. Please fix ASAP.

 

[DeletedUser17677]

With the last update, parts of my city are not visible. I currently run my browser at 75% zoom, if i turn it back to 100% it resolves the issue. I've cleared cache and tried it on others browsers.

Turn flash back on. HTML5 is the culprit.
Worked for me.

 

[DeletedUser20191]

Parts of my largest city were not displaying. I found this topic, which describes precisely what is going on.

Here's the thing. I have a very large city that is maxed out for squares. I need to see more than just a few buildings. I normally keep the screen out at 65-80%. So, suggesting that I zoom in is a sub optimal fix.

It was working before. It is not working now. I don't know the reasoning for introducing this undocumented feature. I hope the release engineers can roll this image back.

 

[DeletedUser6653]

Turn flash back on. HTML5 is the culprit.
Worked for me.

and if you don't have flash?

 

[samidodamage]

My (second-hand) information is this issue was reported on beta, not fixed and released to live as is. There was some *indication* or speculation that Inno's position is they do not support browser zooms other than 100%.

 

[Sir Squirrel]

Having the same issue in my city as well. I hate that they send updates out with the full knowledge that it is buggy. It is the main reason I quit playing beta. I was there to find bugs so they wouldn't get to live.

Edit : I also switched to flash and it is working fine again.

 

[WisdomLake]

How do you "switch to Flash?" I use Firefox and added the flash plugin, and made sure to uncheck blocking, and it did not solve the problem.

 

[Deleted User - 4646370]

a couple app players seem problem free ? is this a pc problem only

As app is basically forcing 100% zoom (there's only game zoom, no browser zoom), the bug can't appear.

Spoiler: Max zoom out on app