It may be the suggestion procedure is not being followed? Here is where you find the instructions:
https://us.forum.elvenar.com/index.php?forums/ideas-and-suggestions.14/&prefix_id=48
In general terms procedure is: Put it up in a proper format, we discuss it, modify it, argue about it, or whatever. At some point, usually after it appears everybody who wants to say something about it has said something about it, a vote is called. We vote for a few days, and if the vote is positive and the moderator likes it, they pass it on to some committee where if everybody there likes it, it's passed on up the chain of "should we do this" with each level having a bunch of people looking it over, figuring out if it's doable, or would be a waste of resources, all making comments, modifications, suggestions, and so on.
If, in the rare event, it makes it to the "we should do this" pile -- well a single sheet is not going to be a pile exactly... the thing is then sent to various places for their more formal analysis. Programmers look at what it would take, how it would alter other parts of the program, potential pitfalls, and so on. Data analyst go over the potential impact on the underlying technologly, like how much bandwidth will it take, processor loads, and so on. And of course, the game analyst look at the human factor. Will this make people play more or or less? Will they keep playing the other parts of the game as much? Will this change make the game more enjoyable or less, and to what percentage of players? And how much will it increase or decrease revenues?
Finally, after months of all this each department turns in their report. They are probably glanced at by some higher ups who read the summary section and make their recommendations, at which point the thing is sent to the scheduling and budget parts. The scheduling department says, "we can get to that in about eight years" and the budget department simply stamps it with there "we have no money for this," stamp, at which point everybody sighs a big sigh of relief and goes home. The great idea is then posted in "ideas rejected" and, hopefully, never brought up again.
At least that's how I envision it.
AJ