@Sweetp ,
I commented on the orig post, and mine is gone too.
my comment was I think....."thats just wrong", but
I did not elaborate or discuss.....
I think the bigger problem here is the fact that,
companies do not want to have public, things
that, well.... uhhhh, don't paint them in the best
light, or where they would have to engage in
discussion.....
Just like the game devs don't come on here and
discuss things from thier side, so does support
not want to have to do that either.
In many games I've played, there seems a very
irrational fear by the owners about bad press
or even cheating in some games, that has led
to certain discussions and/or msgs, be forbidden.
This only forces those discussions or msgs to
"live" on 3rd part sites where the "company" no
longer has any control over the situation.
I get it and I do agree, every little problem that
support either does/doesnt handle a specific
way certainly has NO buisness here whatsoever,
but saying it can "never" be talked about.. seems
a bit counterproductive. That goes the same way
for "Moderation".
I don't know who said this but its a longtime quote ,
"
The measure of a company isn't when everything
goes right, its when something goes wrong".
I firmly believe this is a very Wise quote.....
There's also a huge difference between Slander, Rant
and Constructive Critisizm. Just as Customer Service
should be just that...... service....
Should the orig post have been deleted, prolly so...
In general, should we be able to discuss ways Inno
could do better dealing with us players, prolly so...
This is why Helya, was kinda ir-replaceable and is
miss'd dearly..... She walked the company line, but
her reputation was that "she cared". I think it would
be impressive for any game to be so labled.... If
anyone finds one, let me know... thats a game I
just might pay into
( hint, hint, hint Inno )