Important Server Down

[DeletedUser51]

Dear Humans and Elves,

We are aware that there is a network issue that is affecting the North American servers for Inno, and of course that includes us.

They are working as quickly as they can to get this resolved.

 

[DeletedUser51]

US is coming back up in some places now. As soon as we are sure it will stay active I'll post again

Thank you all for your patience.

 

[DeletedUser51]

We just wanted to let everyone know we are still working on this.

We know the game is 'down' more than 'up' right now and hopefully it will not be too much longer.

 

[DeletedUser51]

It looks like right now, access has been restored although there are still some up and down issues occurring randomly.

We will be monitoring this all day to make sure it is working correctly.

Thank you all for your patience with this unexpected event.

 

[DeletedUser51]

One more update for the evening for everyone -

We are cautiously optimistic that this has been corrected and all of the US, Brazil and Argentina game servers will continue to be monitored closely for a while longer to be sure before we 'officially' declare it fixed.

EDIT - it is now fixed