Spire Icon has vanished

[Lelanya]

What should I do if the bug affects my game play in a way where I can't continue playing?
As a temporary solution we would advise that you try another browser until the issue is resolved.


Game version: v 1.162.3
Game world: US2, US7, US8
Browser + version: Browser Chrome, Edge
Operating System: Windows 10
Screen resolution: __
Account name: Lelanya
Humans or Elves: Human

Reproducibility: __5/5

Quest title: __ (if applicable)

Current situation:
There is no icon for the Spire

Expected situation:
There should be an icon for the Spire, with an hourglass, and a timer

Reproduction Steps
1. Load a realm
2. Check lower toolbar
3. Discover that there is no icon or timer
4. Rinse and repeat for other realms
5.

 

[Enevhar Aldarion]

The Spire icon is right where is always has been on Beta, right between the Inventory and Crafting icons. so just Live worlds.

 

[iamthouth]

Can confirm this is the case for US6 Sinya Arda on pc too.

On mobile the icon and hourglass is present, but shows 24d instead of 24hrs.

 

[Katwick]

On the mobile app it's saying 21 days until the next Spire, so that's probably a related issue.

 

[SnowVicnar]

Can confirm this is the case for US6 Sinya Arda on pc too.
View attachment 13930

On mobile the icon and hourglass is present, but shows 24d instead if 24hrs.
View attachment 13931

Also missing on US4 server, both phone and laptop.

 

[Yavimaya]

I have fs members on US Sinya Arda-6 that show some with 24 days until next spire and others with no spire

 

[quin629]

Also missing on Arendyll US1 and Elcysandir US5, on PC. FS members in Arendyll on mobile are reporting it says 24 days to next spire.

 

[SnowVicnar]

What should I do if the bug affects my game play in a way where I can't continue playing?
As a temporary solution we would advise that you try another browser until the issue is resolved.


Game version: v 1.162.3
Game world: US2, US7, US8
Browser + version: Browser Chrome, Edge
Operating System: Windows 10
Screen resolution: __
Account name: Lelanya
Humans or Elves: Human

Reproducibility: __5/5

Quest title: __ (if applicable)

Current situation:
There is no icon for the Spire

Expected situation:
There should be an icon for the Spire, with an hourglass, and a timer

Reproduction Steps
1. Load a realm
2. Check lower toolbar
3. Discover that there is no icon or timer
4. Rinse and repeat for other realms
5.

Also missing on US4 server, both laptop and phone.

 

[free-spirit]

same on US3

as well as on mobile

 

[Lady Constance]

On Khelonaar some are missing the Spire Icon and some say it will be 21 days until the next event. Mine is missing.

 

[LutherTheHairy]

On my mobile app, the icon is in the toolbar, with 24d on the timer. It is absent from the browser version. Something got screwy.

 

[Matrickz]

My spires shows 24d as duration

 

[The Fairy]

Don't press the spire icon on mobile, it changes to the loading screen and hangs there... I had to kill the app to be able to play again.

 

[Villanesque]

Hi everyone, thanks for your reports, we've forwarded this to our development team.

 

[Villanesque]

This should be resolved now, please do let us know if anyone is experiencing continued issues. Please also first try refreshing your browser, or logging out of and back into the app to update your display.

 

[The Fairy]

This should be resolved now

Yes, it works for me now in both browser and app