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Closed | Contact Support Stuck on Spire

Empress Dee

New Member
Game version: __ v1.117.2-(35f0995) - html5_ax3 (2020-11-12 11:31)
Game world: __Arendyll and Elcysandir
Browser + version: __ Chrome Version 86.0.4240.198 (Official Build) (64-bit)
Flash Player version: __
Operating System: __Windows 10 Enterprise
Screen resolution: __1920 x 1080
Account name: __Empress Dee
Humans or Elves: __Elves

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: __ (if applicable)

Current situation:
Starting in Arendyll, I started battling the spire this morning, however after the second battle in the group, my character won't move.
It appears to that there is a chest/encounter missing.

I tried on Elcysandir, and was able to duplicate the issue.

Expected situation:
Should be able to get to third encounter.

Reproduction Steps
1.
__Went into spire
2. __Went thru gate that was open
3. __Completed encounter 1
4. __Completed Encounter 2
5. __Unable to move anywhere at this point.
6.__ Logged out and logged back in with no change



Screenshots of the bug:
Before
1606229338113.png


After:
1606229431281.png
 
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