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Open Unable to upgrade residence

Discussion in 'Found a bug?' started by Framje, Sep 5, 2018.

  1. Framje

    Framje New Member

    Oct 13, 2017
    I have upgraded 2 magic residences, and am trying to upgrade a 3rd but the buttons are all grayed out. Why can I not upgrade my residence. I have diamonds, research, level and space, but no upgrade. Made an area 4 x 7 and tried every location in it to upgrade the level 8, but no luck.
  2. Framje

    Framje New Member

    Oct 13, 2017
    Sorry, forgot to include photo. Photo couldnt upload, sorry.
  3. jps54

    jps54 Well-Known Member

    Jul 29, 2016
  4. Fairy Dust

    Fairy Dust
    Co-Community Manager
    Elvenar Team

    Sep 25, 2016
    You may be missing a resource need for upgrading. You can send a ticket to support and we will be happy to assist in figuring it out:)
    samidodamage likes this.
  5. samidodamage

    samidodamage Well-Known Member

    Mar 27, 2017
    If you've already figured out submitting a support ticket, disregard this. Otherwise: In-game right click on the screen and select support; alternatively click the gear icon in the bottom right, then the question mark to get to support. On the main forum page on the top right are some 'quick links'. Elvenar Support is one of those.
    Fairy Dust likes this.
  6. Prins Ogidius

    Prins Ogidius New Member

    Sep 5, 2018
    In the PC version, the building needs to be an a north road.