I had trouble connecting for around 10 minutes last night. Stuck on the loading screen on browser. On the app (iOS), it would just freeze for awhile (phone getting really hot) and then just crash out and close itself. By doing absolutely nothing except stepping away to eat a cup of ice cream and then trying back again later, it did just resolve itself. Many problems are fixed by snacking.
My suggestion is wipe the hard drive and do a fresh install. You can save anything you need like documents or saves on a thumb drive. Takes a little bit of knowledge but not much.
My goodness. Talk about using a sledgehammer for the job!
@Festo0n Don't reset your OS over this. It's probably 100%
not a OS issue.
Did you log out of your computer after playing? If you stayed logged in, your temporary fixes would remain engaged, but as soon as the system is restarted, those fixes would be reset to the system normal settings.
If
@Festo0n was using incognito mode, it shouldn't keep them signed in if the browser window is closed and comes back again so I'm thinking it can't be that either (unless he hasn't closed incognito yet this whole time). Incognito would also resolve any cache issues a hard refresh would force (that I suggested) because they are temp sessions that gets removed when Incognito window is closed.
Inno then recommended to check the driver on my graphics card. Turns out there was a Nvidia driver update on August 22nd, right around the time these problems started. Updated the driver today and game is working again.
The fact it sometimes works is already a good sign it's also likely not a graphic driver problem. A driver issue would likely just make it not work at all and it would likely result in a hard crash on the whole system and not be isolated to just the elf game or the browser.
I just checked, and the only extension showing on Chrome is Goocle docs. I use firefox generally and just use Chrome for the game.
Note: Elvenar does perform better in Chrome than Firefox and
it's been documented by devs this is so. It's slightly better in Firefox than it was before, but I can still notice a slight lag after playing it in another browser for awhile. Even during FA when I need all my cities opened at once, I avoid opening one in Firefox cause shantytowns are visually taxing on resources and it becomes noticeably slower on Firefox.
Inno recommended playing behind a VPN. Found a free service and tried that. It worked for around 24 hours then the problem returned.
We're going to assume your Internet is working fine everywhere else and you're not experiencing lags on other sites. I have high doubts it's a VPN issue too. It's not like there is a Japanese server it's auto-directing you to. Plus, if it was working just fine before FA
without a VPN, why the heck would it require you to connect through a VPN now? I have Japanese and Pacific Rim players in my EN group. Although, that's the EN and not US market, they are not reporting connection problems so they are hopping to the server just fine and I don't see why US servers would be blocking Japan players if EN servers are not which would require players to tunnel into the game from elsewhere.
You can see if there is a difference in your connection by opening a command prompt and entering
and then doing it again when connected to a VPN somewhere in the US. Compare the two times on the results. See if the one without VPN is significantly slower. If you're lagging on the ping, then you can at least narrow it down to a connection issue and not a software/hardware issue. (Elvenstats says you're on Khel, which is why it's US4.)
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