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DeletedUser4965
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When a client tells you that they don't want you to fix anything, but do want you to pass on to the designers that a particular non-declinable quest design causes unnecessary frustration and why they think that is the case, how about don't respond by telling them they are wrong?
Because even if there is absolutely no way the quest is going to be changed, telling one of your clients that they are wrong (whether that means you feel they not frustrated when they think they are, or they are wrong about what they do or don't need to build in their city), you are not helping anyone.
Most adults are perfectly capable of deciding how many granite mines they need in the space they have reserved for them, and how much room they want to reserve for, say copper mines. While it is probably perfectly okay to say that they will probably find that one more granite mine will make the chapter go faster, whether or not it is true, don't use the words "You are wrong" after a client expressly states they are experiencing frustration and anger.
Because even if there is absolutely no way the quest is going to be changed, telling one of your clients that they are wrong (whether that means you feel they not frustrated when they think they are, or they are wrong about what they do or don't need to build in their city), you are not helping anyone.
Most adults are perfectly capable of deciding how many granite mines they need in the space they have reserved for them, and how much room they want to reserve for, say copper mines. While it is probably perfectly okay to say that they will probably find that one more granite mine will make the chapter go faster, whether or not it is true, don't use the words "You are wrong" after a client expressly states they are experiencing frustration and anger.
