Login Problem

[DeletedUser]

Game Version: 0.28.1954-69052f4-(master) (2015-11-03 11:42)
Game World: Arendyll
Browser & Version: Firefox 42.0, Internet Explorer 10, Opera 33
Flash Player Version: 19
Operating System: Windows 7
Screen Resolution: 1920 x 1080
Account Name: Insanity Talisman
Humans or Elves: Elves
Hardware Acceleration: Off
Reproducibility: 5/5

First off, I want to emphasize that I can log on just fine with my main PC.

The actual bug happened when I attempted to log into the game on a laptop at a friend's house, and instead of loading my city, I was taken to the race selection screen, as though I had chosen to create a new game, which I had not. I checked for updates, cleared the cache for Flash Player and for each of the browsers I tried to use, and the result was the same.

I must admit that I panicked, thinking that the city I had built for the last five months was gone, but thankfully it is still here. Regardless, only being able to play at a certain location is a huge drawback for an online game.

Ah, hopefully, I am doing something stupidly easy to correct. *crosses fingers*

 

[DeletedUser61]

Not to be TOO simpleminded, but under the general category of "stupidly easy," are you CERTAIN that you were accessing the US regional server, there's a rollbar at the top of the login screen, and that you spelled your name exactly right?

 

[DeletedUser]

Not to be TOO simpleminded, but under the general category of "stupidly easy," are you CERTAIN that you were accessing the US regional server, there's a rollbar at the top of the login screen, and that you spelled your name exactly right?

Yes, but I thank you for your input.

 

[DeletedUser]

You were right, Katwijk. I wasn't paying enough attention to the little flag at the top. On the laptop, it was set to the EN server, while I actually use the US server on my computer... Time to go comfort my pride and whisper, "It's okay. Shhh..."