Not getting expansions on mobile from defeating provinces.

[DeletedUser10445]

Game version: 1.42.0-124758d-0
Game world: Ceravyn
Browser + version: Mobile App
Flash Player version: Mobile App
Operating System: Android 7.0
Screen resolution: 1280x720
Account name: TheDreamingMonk
Humans or Elves: Elves

Reproducibility: It's happened twice now, the first time I didn't think much of it, but after defeating enough provinces to get into Chapter V it happened again.

Current situation: Defeated the required number of provinces on mobile and did not get 2 of my province expansions.


Expected situation: To get the province expansions after defeating the required number of provinces.

 

[Xelenia]

Hello TheDreamingMonk,

There is a bug in the mobile where no matter which province you have defeated, whether it is the total number of the required province or not, you will receive a notification that you have received an expansion. In reality, you have not. You will see below in my picture, it still states you need X amount of province to get your next expansion. Please verify if that is the case for you. If it is not, please contact support to have a look at your account.

~Xelenia

 

[DeletedUser10445]

I can complete another province and check to see where the counter is at, but I'm pretty positive that they should have been actual expansions. The most current one being about 7 or so after the last, and about the same for the previous.

Edit: I found where it says and I'm at 75/76 so I guess I'm still 1 off.