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    Your Elvenar Team

Okay, help would be welcomed.

DeletedUser

Guest
When I submitted a ticket, I received help. Great! Good! AWESOME! But I no longer got an email link from Elvenar telling me that I should check my ticket (I already knew... No problem, unless you are new to the game). I checked and checked my email, and figured Outlook (new and improved? NO!) had botched it, but I had to go to the site to gain any information.. For me, and a fellow, why? I am registered in both, and I should receive messages in both. Is the verification bugged?
 

DeletedUser61

Guest
When you right click, in-game, and go to the support page, are you getting a list of all of your submitted tickets? That's what I depend on.
 

DeletedUser

Guest
Katwijk said:
When you right click, in-game, and go to the support page, are you getting a list of all of your submitted tickets? That's what I depend on.
Click to expand...
Yes, my tickets are listed. I'm just curious as to why the email notification seems to be broken.
 
Valtitude

Valtitude

Active Member
My guess - they're trying to fix the messenger (or message machine as I call it) and something else broke, a boolean flag (software developer speak) got dropped, or something. The perils of software ... ha!
 

DeletedUser61

Guest
bugsincode.png
Insanity Talisman said:
Yes, my tickets are listed.
I'm just curious as to why
the email notification seems to be broken.
Click to expand...
 
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