Please Help!

[DiamondBabyDoll]

If I deleted (or sold) my scroll manufactory my mistake, will I be able to get another at some time? Thank you.

 

[Darielle]

If you contact Elvenar, they "may" be able to get it back for you. It's not guaranteed, but it's worth a shot. While in game, click on the little icon in the far lower right corner. From there, the box will show you the "contact support" button. Best of luck to you.

 

[Darielle]

And yes, you can build as many scroll factories as you wish, as long as you have enough population, culture, etc.

 

[Kekune]

I wouldn't ask support to replace it, because my understanding is they'll only replace things once. Better to save that request for something you can't just rebuild.

 

[Darielle]

I wouldn't ask support to replace it, because my understanding is they'll only replace things once. Better to save that request for something you can't just rebuild.

That's a very good point, Kekune. And you don't want to waste it on a low level factory. I did have them replace a level 19 planks factory once, which I was happy they did, but yeah, sucks knowing that I won't get that again for years.

 

[ajqtrz]

I wish I'd known you could ask. I once deleted a lvl 20 workshop. Would have been nice to get it back. But, on the other hand, I can now make a second bone-head mistake and have a "get it back" card still available.

Of course, there really is no "Get It Back" card. It probably depends on the devs and if they have the time/energy to do it for you. I suspect it's just a matter of making the mistake at exactly the right time and getting exactly the right person to respond...in other words they don't guarantee you'll get it back if you ask, and they are probably under no obligation to make the attempt. So I'm not counting on it should go click happy and delete something really, really important in the future. Neither should you, I suspect.

AJ

 

[DiamondBabyDoll]

And yes, you can build as many scroll factories as you wish, as long as you have enough population, culture, etc.

Thank you for the information!!

 

[DiamondBabyDoll]

I wouldn't ask support to replace it, because my understanding is they'll only replace things once. Better to save that request for something you can't just rebuild.

Thank you. Good to know.

 

[SoulsSilhouette]

It is my understanding that they won't replace anything you delete except purchased (diamond) builds.

 

[Henroo]

@SoulsSilhouette A few months ago a fellowship member accidently deleted Golden Abyss. They contacted support. The response basically said that since it was possible to rebuild, they would not restore it. It did indicate that had it been an evolving building from a previous event that could not be rebuilt then they would have restored it.

 

[SoulsSilhouette]

@Henroo That is a good change. I accidentally deleted my Wonky tent from the first event that I ever participated in and they said no, so I'm glad that they have changed a bit on that issue.