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support?

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DeletedUser16929

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how does one contact support?
i have this problem... two days ago, i had 700 diamonds, and this morning, when the expansion sale was announced, i could get an expansion for 675 diamonds and i have only 661 diamonds... where did 39 diamonds go? is this some kind of scam? where i have to buy diamonds... i want the 39 diamonds back please!
 

DeletedUser4194

Guest
sputnik9009 said:
where do i type it? my game name is sputnik9009
Click to expand...

Please contact support by clicking here: Go to support
  • On the support page, click the yellow button that says 'Contact Us'
  • On the next page, you are asked to choose your version so click on English US flag
  • You will be asked to enter your player name and password, like when logging into the game
  • Click submit and then on the new page, click on the yellow button that says Contact Us
  • You will now be presented with a ticket to fill out
Please let us know if you have any trouble, we will be happy to walk you through it. We look forward to assisting you. :)
 

DeletedUser19458

Guest
Maybe worth throwing out ... I've had similar issue; however, in my case it was because I click fast with fat fingers on mobile, either in a tourny or collecting from neighbours, and accidentally replenished my troops or completed a scouting using diamonds.

There is an option to turn on diamond spending confirmation box (which I've now ensured is turned on after making those mistakes).
 
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