LordRezal
Member
I was excited for this event. Although I was too little to attend the original woodstock I have fond memories of that time. What happens quite often with me and these events is, I am disabled. Sometimes I miss days at a time playing and once you get behind in these events, you can almost never catch up and finish.
To insure that I was able to finish, I bought diamonds to help. Using some of the diamonds to help with long production times. SO I finished over a week early. Much to my dismay, it is the day before the event ends and I am not going to obtain the third grand prize. I spent gobs of time and about 400-500 diamonds in making sure I completed this event. Thinking I did something wrong I asked around. Turns out 7 of the 8 people I asked, finished the 100 tasks, and they also will not be able to obtain the 3rd grand prize. Fortunately for them they did not WASTE hard earned diamonds to finish.
I think there needs to be a warning at the start and maybe throughout the event stating. "Completing all tasks and the use of diamonds does not guarantee you will win all the prizes. Additional purchase of (goo or whatever) may be required for you to do so". I feel totally violated.
As a paying customer I am not satisfied with the product. I would love to have all the time back I wasted. More importantly I would love to be able to give back the pieces I won and get my diamonds back. I am on a fixed income and would rather have used the diamonds for something else. But of course like anything else in Elvenar world, support can do nothing to help.
So my suggestion is a warning that these events are designed for you to spend money. My second suggestion is the Inno pay more attention to customer service and satisfaction.
To insure that I was able to finish, I bought diamonds to help. Using some of the diamonds to help with long production times. SO I finished over a week early. Much to my dismay, it is the day before the event ends and I am not going to obtain the third grand prize. I spent gobs of time and about 400-500 diamonds in making sure I completed this event. Thinking I did something wrong I asked around. Turns out 7 of the 8 people I asked, finished the 100 tasks, and they also will not be able to obtain the 3rd grand prize. Fortunately for them they did not WASTE hard earned diamonds to finish.
I think there needs to be a warning at the start and maybe throughout the event stating. "Completing all tasks and the use of diamonds does not guarantee you will win all the prizes. Additional purchase of (goo or whatever) may be required for you to do so". I feel totally violated.
As a paying customer I am not satisfied with the product. I would love to have all the time back I wasted. More importantly I would love to be able to give back the pieces I won and get my diamonds back. I am on a fixed income and would rather have used the diamonds for something else. But of course like anything else in Elvenar world, support can do nothing to help.
So my suggestion is a warning that these events are designed for you to spend money. My second suggestion is the Inno pay more attention to customer service and satisfaction.