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Closed | Archived [6679] Internal Error when Building

DeletedUser

Guest
This is a repeatable error at least it seems to repeat on me on a far too regular basis.

When I try to upgrade my Town Hall (Main Hall) I have all the necessary items. However, I get a pop up that says Internal Error. It then reboots the game.

When I try to place the Planks Manufactory, I get the same error.

Neither building gets built or upgraded.

This is happening in my W world. where I am running a Human World.

Originally, this happened in my 1st world, but I worked around it by placing the building in a different square. I have tried this, but am still getting the Internal Error message.

Thanks in advance!
 

Valtitude

Active Member
I'm getting 'Internal Error' repeatedly while beginning battles in any province. This is happening in both Arendyll and Winyandor. The game automatically reboots as DivaDarlin states. When my city appears, I receive a message asking if I want to surrender or continue the battle. Sometimes this happens 3 to 5 times at the beginning of each battle. Fighting on my own, not auto-fighting. I watch the fighters move across the battlefield completely by themselves when the battlefield comes up. It's a video of the battle movements that took place before the error appeared. This began the week of Aug 31st. I'm rolling with it because things are changing in the software, but the error takes up time.

Update: It helps me to turn hardware acceleration off, at least in Arendyll. An occasional error still takes place.

Should I report this as a separate issue because it's occurring in battles, or is it a similar internal error to the building issue?
 
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DeletedUser958

Guest
Also seeing this error in W, where I am playing elves. Only seems to be happening with new buildings for me. Just started in this new world tonight.
 

DeletedUser51

Guest
We do apologize. There is a confirmed issue with the second builder on a players second world not functioning properly after we removed the second tutorial.

We are working as quickly as we can to get this corrected.
 
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