Yeah, NO. This is a company that also developed and maintains Forge of Empires as well as several other games. They don't care what we think. They don't respond to feedback. When you put in a support ticket in the hopes that there will be some explanation that isn't self severing and evasive, you get a canned response from a person who has NOTHING whatsoever to do with the actual game. They give canned responses and then their personal.. well, this is what I do, response which is annoying and aggravating. There is no point in this thread or any other that starts out with a lie. The lie is that they care about this game. The fellowship adventures are a FAIL and they should never have released it when it didn't work. They tweaked parts of it when the entire second installment was a total fail. Make all the excuses you want for them, but don't even try that overworked garbage.
In my case this has not been true, but the listening, support, explanations ... even extra time taken w/more posts to make sure I was clear on the subject i needed support for, have been done w/care and kindness, was not talked down to, and had a few unexpected surprises from suggestions I had made; not really expecting anything immediate (a small gift of diamonds once, extra time on an event that the web page, because server errors, went down and I was unable to finish, plus receiving an extra grand prize...) sorry can't remember all details, but they were just people like us who like the game and are doing their best to help---some are just volunteers, too. Maybe I got lucky and got a real person every time instead of a canned pat answer that everyone gets, but I did receive real help. As far as the FS adventures failing...the PTB"S (powers that be) did realize it, admitted this and stopped them at that point; & as I can't say since haven't read anything recent, I don't know what is going to happen. If FSA's will continue after a major overhaul or fade away like other things do....
Improvements do need to be done in many areas, mistakes ARE made, whatever the reason, but isn't it just as much a guess that they are not trying as some believe; as it is for those who are seen as making excuses because they believe that the techs and the Dev's are overworked; or that we are being listened to ... I am just one person with positive experience despite negative issues w/my own opinion; I don't say any of this in disregard to what anyone thinks...just my point of view which tends to be positive more than negative because that's who I am, (and I get frustrated too)
TY for listening; discussions can be healthy and productive if emotions don't get overboard (not saying anyone has--that is actually why I have had trouble in the past w/a particular social forum, the drama is overwhelming there & I rarely use anymore!) Prefer the listening & discussing, w/hopes of accomplishing something good! Have a great day and keep smilin!!!
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