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Server Errors

Discussion in 'Bug Reporting Archive 2018' started by eimhear of cuchulainn, Feb 26, 2018.

  1. eimhear of cuchulainn

    eimhear of cuchulainn New Member

    Joined:
    Apr 21, 2017
    Since the latest update, we are experiencing multiple difficulties.
    Chat room is down a lot.
    Server errors happen frequently. All members in our fellowship finding they have to reboot every 2-3 minutes, especially when doing the "helping hands" visits to other members and on the world map.
    What is causing this?
     
  2. HJK84

    HJK84 Well-Known Member

    Joined:
    Nov 24, 2017
    Since latest update, while Visiting (like you), the game/page has crashed and needed to reload. Happened a few times.
    Maybe it's Flash Player, cause I think the crash occurs due to something going wrong with it.
    Not 100% sure, if the update caused something or even if Flash needs a update. I haven't checked.
     
  3. VictoriousPamela

    VictoriousPamela Member

    Joined:
    Dec 15, 2016
    Since the Winter Event, I have had to logout and back in so I can reset my manus. Chat has now given up the ghost.
    And yes, I have cleared cache, all programs and OS are updated to most recent version. Evidently this is an Inno problem.
     
    eimhear of cuchulainn likes this.
  4. Imrocann

    Imrocann Member

    Joined:
    Dec 30, 2016
    I am having a hard time loading the game on my cell phone, is there something going on?
     
  5. Ashrem

    Ashrem Well-Known Member

    Joined:
    Nov 6, 2016
    US servers are currently not reachable.
     
  6. Caligula9

    Caligula9 New Member

    Joined:
    Apr 4, 2018
    This problem is STILL happening, frequently- like daily, multiple times: Platform: Win10, FFOX 59.0.1. Whaz up guys?
     
    SneakySnuggs, ShyTheGreat and fb310 like this.
  7. Zyviron

    Zyviron New Member

    Joined:
    Feb 12, 2018
    I'm having issues a lot today. Happens about every 30 min. When a building upgrade time is complete, the building still shows under construction and I have to reload for it to show the new building. Collecting coins, I have to either click multiple times or reload to collect. Moving buildings, after I say move a 3rd building, I get the server error.
     
  8. ShyTheGreat

    ShyTheGreat New Member

    Joined:
    Apr 26, 2018
    I don't know what I'm doing wrong but I am unable to view my chat responses and don't even know if my fellows even know that I am responding to them. Kind of frustrating.
     
  9. RosehawkATA

    RosehawkATA Well-Known Member

    Joined:
    May 20, 2016
    Chat issues has been an ongoing problem for around 6 months now. They're aware and it appears to be low on their priority list of things to fix.
     
  10. Ashrem

    Ashrem Well-Known Member

    Joined:
    Nov 6, 2016
    Yes and no. There was a completely different chat issue up until about two months ago which was fixed in early March. Sadly, the fix introduced a different type of error which is better in some ways and worse in others.
     
    samidodamage likes this.
  11. RosehawkATA

    RosehawkATA Well-Known Member

    Joined:
    May 20, 2016
    I didn't know that. I've been having increasing issues for a few weeks now. There are some in my fellowships that haven't had chat in months. I just assumed it was all the same problem.
     
  12. jps54

    jps54 Well-Known Member

    Joined:
    Jul 29, 2016
    Plus they use an outsourced chat, that doesn't help...
     
    moonlightkeith likes this.
  13. Ashrem

    Ashrem Well-Known Member

    Joined:
    Nov 6, 2016
    Up until February, there was no flexibility, the chat either worked, or it didn't work. Refreshes of the browser did not help, it was sometimes possible to defat the problem via a VPN or changing settings on your router. They deployed a new chat code at the end of February. Now it goes bad more often, but almost always clears up if you restart the browser.

    Then, You knew it wasn't working, and couldn't type at all. Now, sometimes it looks like it's working even though it isn't, so you can spend time typing a message, only to have the message vanish when you hit enter, without it getting sent.
     
    moonlightkeith likes this.
  14. RosehawkATA

    RosehawkATA Well-Known Member

    Joined:
    May 20, 2016
    This is what's happening to me more and more often.
     
  15. jps54

    jps54 Well-Known Member

    Joined:
    Jul 29, 2016
    Same here....:mad::mad::mad::mad:
     
    moonlightkeith likes this.
  16. Herbertus

    Herbertus New Member

    Joined:
    Apr 14, 2018
    Same here
    Now if I type a longer message, I copy it before trying to send ..
    I also have to reload the game multiple times a day to make sure to see other peoples messages.
    And every 1-2 days the complete chat history is gone.
    Yeah that is annoying :(
     
    moonlightkeith likes this.
  17. MushroomSalsa

    MushroomSalsa New Member

    Joined:
    Mar 6, 2016
    Now, for several in our fellowship in Felyndral at least, the Chat "unread message counter" seems to reset to the maximum value of 100 every hour of so, EVEN if there are NO NEW Chat messages shown. I have no idea if this is related to the issues discussed above, and it is something that seems to have only developed in the past few days (probably since the last update).
     
    moonlightkeith likes this.
  18. Lyinaral

    Lyinaral New Member

    Joined:
    Jun 24, 2018
    I am having multiple problems, the game will kick me off, change the size of the screen on its own. When typing in chat it will all of a sudden go back into what I have already typed & put what I am typing there. I can be typing & all of a sudden it will take me to either research or the world map on its own. I have to refresh several times, it will also just freeze on me. I have a brand new laptop, so I know that is not the problem. any advice
     
    moonlightkeith and shimmerfly like this.
  19. shimmerfly

    shimmerfly Well-Known Member

    Joined:
    May 22, 2017
    It may be Flash player problems?
     
    moonlightkeith likes this.

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