so, what I've learned from the inno support people is that they appear to monitor these threads, and, when they find one that has sufficient 'activity', they start to give some attention to what the thread is about or asking for.
so.....
my main dislikes are:
during fellowship adventures, having to (with the web client) perform 22 mouse move and click operations in order to cycle back through the collectible items to get back to the same item I may have just collected. this is a royal pain. if they could have a scrolling list to allow more direct access, that would be great. if they did not advance the item after it's been collected, that would be a huge improvement.
during normal play, neighbor visits are a huge pain. yes, some people have posted about how to minimize the pain, but really, those suggestions are not good solutions to allow you to visit all of your neighbors. while I understand that only visiting *some* neighbors might be how some people play, I prefer to visit *all* neighbors. i would love to be able to choose to respect my neighbor's desires or not, and be able to define, per neighbor, whether I want to honor their request, or just always do a certain thing.
keyboard shortcuts for all dialog popup window clickable buttons would be another huge thing that would benefit players doing repetitive actions.
improvements to the above areas of concern will not have any impact on how often neighborly visits are done, nor on how quickly the resources needed for items can be created during fellowship adventures.
if improvements are implemented, because we are spending less time doing mundane things with the user interface, it will allow more time for players to consider how they'd like to improve their situation, and potentially achieve that improvement by spending diamonds.