I always left joining open when I was seeking to build up a full roster, given how challenging it is to recruit in this game and active players being the premium currency, but I also have no hesitancy towards epitomizing an utilitarian hard-case that tolerates no bull while in leadership roles and never sweated cutting out (with probable cause) those who weren't working out or were instigating trouble. In certain situations, I believe in being more diplomatic, but not when there is so little to actually argue over; it's a simple game, and they either follow simple rules or find a fellowship whose rules (or lack of rules) suit them. Most of the discord I've been told about has often prompted the question of, "Why were you wasting time indulging this nonsense in the first place? Shut it down and move on."
Uh, but it is my understanding that emotions can get in the way of this?
Oh yeah, and it probably helped that I enforced rules ruthlessly. No one was above them, not even myself (especially myself). Rarely have I encountered an environment as inevitable to drum up resentment as when preferential treatment is granted to anybody on what is supposed to be a level playing field for all. Then there's the fact that a great deal of charismatic individuals have either cultivated their charm in order to get away with slacking off, or have become a slacker because their affable nature allows it. I'm hard-lined on that sort of chicanery; I don't care how friendly someone is, or how much I may be inclined to like them, if they don't pull their weight, their behavior is unacceptable.