I'm not sure "savvy" would be the word I'd go with here. First, they announced they are shuttering the forums, which is whatever. It is within their right to do so for whatever reasons they might have. And I know this comes from up top so people are just executing orders. However, one would think
before they decide to kill an established community, and here, I again point out the wide margin for variability in "established", as some markets' forums never took off, that they would have a viable alternative flushed out on this fancy new platform before driving us over. Instead, what we have and what they have given us is another case of live beta, which is eerily similar to what the game feels like now too. I have seen screenshots. I have also heard the reports that no pics or links allowed, but they are working on it. Pics and links are the main reasons most fellowships are driven to discord and away from in-game chat! And curiously, we do also have those features on the forum. Yet, whoever is in charge thought it would be a brilliant idea to close the forum and give us a text driven platform. That was their initial idea of how to use this wonderful new toy that they're trying so hard to sell us on before everyone that went over there was like ummmm.... Taking modern technology with all its bells and whistles and using it like we're in the 1970s still on 1600 baud dial-up modems wouldn't be my understanding of "savvy". It's a work in progress and I get that. But so far, the execution has been head scratching. And I'm on discord! I'm not over there yet for the same reason I don't have a beta account. So far the growing pains of this migration has all the screeching sounds like we're trying to connect with a dial-up modem though, or maybe we're just hearing Banshees because
they like to hide out in the Social Media Coordinator's office.
And even the fact that they won't make any new announcements on the forum anymore, even while the forum is still around for however short or long, is absurd. It takes 30 seconds to copy and paste something and we know it's copy and pasted because it's the same message in the other English markets. Oh, but we must conserve all that energy for discord! It is the future! Like do they know how ridiculous this comes across? Before you get to the future, you have to make it through now. You know you have costumers now. You don't know if you have customers in the future. The customers pay the bills, but those same customers aren't even worth the 30s of their time, at least that's the message they're sending. Cost-cutting at the price of disenfranchising the user base is a short-sighted strategy anywhere you go with long term consequences.